We just bought a new house and discovered mold in the basement. We used SERVPRO to help us remediate it and they also referred us to a great company to help us with the rebuild and make plans to finish the basement. SERVPRO was great in the whole process and we loved the office staff who were happy to communicate to me and my husband what was going on every step of the way. 

Thanks so much for today’s Continuing Education class.  After we hung up I went outside to check the front and back outside hose connections that my husband swore he took care of last month.  I was happy the inside shut off valves were shut down, but the hose was still connected on my deck and FULL of water!  Your class helped divert an issue of a frozen pipe.  Many thanks.

Came back from vacation to 5 inches of sitting water in our finished basement. SERVPRO swooped in and made the process absolutely seamless. So so so impressed. Great company!

Huge thank you to SERVPRO for cleaning our home after our basement flooded. Specifically we want to thank Sarah and her office team for their compassion and frequent updates. We also want to thank the crew and Henry who took amazing care of all of our nicest rugs and textiles. I had no idea the effort that goes into cleaning after water damage and I am thankful that my husband and I put our trust in SERVPRO. Great team through and through

Recently had ice damming for the first time. Wow-water is destructive! We were out of town when it happened too so the damage was taking place for a few days without our knowledge.

From roof tarp to the final carpet cleaning and touch ups, SERVPRO proved themselves every day they showed up. Also made great recommendations to us and truly cared. That's rare. 

My family and I recently experienced a house fire (electrical). We were fortunate that it was smaller and in our finished basement, however we did have quite a bit of smoke damage to the basement and main levels of the house. With the weather the way it has been, I was concerned that SERVPRO wouldn't have the time to help us, but low and behold...They showed up every single day and worked hard to get our house back in order. The smell from the smoke is GONE and I'm amazed. Everyone in the neighborhood now knows who to trust because I told everyone about the excellent service.

I recently had some mold problems in my small business due to all of the recent rain. SERVPRO was the only company I got an estimate and quote from that wasn't pushy or trying to upsell me on something. They highlighted the important steps and let me decide what was best for me. Especially during these tough times, I appreciated that so much.

I work with a local fire department and we highly recommend SERVPRO, particularly for Board Ups. Both for residential and for local businesses. We are always hearing about the quality of their work. If you need a board up after or a fire or to protect your business from vandalism, these are the right people for the job!

SERVPRO is fast and so knowledgeable! We did not know that water had been leaking into a crawl space until my wife noticed a musty odor in our attic several weeks back. SERVPRO did a fantastic and professional job. We are thankful!

SERVPRO has handled a number of water and mold issues for me and many friends and neighbors of mine over the last few years and they are just the best. Quality work, good communication and I'm always satisfied with the finished product.  

My garage and finished basement flooded last month and SERVPRO was here in the middle of the night, taking care of everything. My family and I didn't have to lift a finger, we just opened the door and they did the rest. We are very pleased and we can't thank them enough. 

Now that my business is officially open, SERVPRO is the only company I trust for professional cleaning, to protect my employees and my customers and make them feel comfortable. They use top products and methods and I know that job is done right.

Our sump pump recently malfunctioned and we got quite a bit of water in our basement. SERVPRO was on site in a flash. I honestly can't imagine using anyone else in the future. 

SERVPRO of Germantown took great care of my business after we had found mold in our offices. They came out right away and were working on remediation that same day. I would highly recommend their services! Thanks!

Very pleased with the regular cleanings that SERVPRO is doing for my business. I think my customers and my staff are also very happy. 

LOVE the SERVPRO team who helped me when my sewer line backed up!  Looks "Like it never even happened." 

SERVPRO came to my shop to conduct a cleaning in response to a positive case of coronavirus. They were so professional and knowledgeable and our shop is very grateful to their team.  

SERVPRO came in after heavy rain caused floods in our finished basement. We are familiar with SERVPRO because we see their green trucks in our area pretty often. We did a Google search and thankfully found this franchise. The office staff was nice and helped us relax throughout this process. The techs did a really nice job too. Thank you SERVPRO

Hydrating Heroes Thank-You:

I cannot tell you how grateful we are for your organization’s generosity! Donated water and hosting a blood drive!!! How wonderful. Thank you! 

Hydrating Heroes Thank-You:

Thanks again for the breakfast and hospitality! I wrote a note on our Fire prevention FB page as well as my personal one!

The SERVPRO team from Upper Bucks, Pennypack / Bustleton & Germantown is an outstanding group. Having found myself in a situation where I had two properties in need of immediate restoration services, I was not sure where to turn. Fortunately, I made the right call and connected with the SERVPRO team. They immediately sprang into action by sending crews on site within hours of first contact. From that point forward they handled everything. They started in on remediation, worked with my insurance and even recommended contractors for the repairs. They were very effective in communicating with me throughout the process. Their prices were very reasonable. Most importantly, they cared about me, my family and our situation. If you need restoration services do not hesitate to contact this SERVPRO team!

The SERVPRO Emergency Ready Profiles are amazing! The marketing manager of SERVPRO of Upper Bucks came in and walked through my whole office with me to get all the essential information. I definitely didn't know where the water shut off was before this! What an amazing tool

We woke up to discover our sump pump had shorted out and caused a small electrical fire. We had SERVPRO come out and they helped clean up and remove the odor it left behind. Very pleased with how quickly they had our house back in order.

I was a little concerned when I found mold growing in my basement after a heavy storm but the SERVPRO crew can out and helped get it taken care of right away!

I was very happy with Shawn and Tyler's work. I would definitely use their service again.

The SERVPRO team from Upper Bucks, Pennypack / Bustleton & Germantown is an outstanding group. Having found myself in a situation where I had two properties in need of immediate restoration services, I was not sure where to turn. Fortunately, I made the right call and connected with the SERVPRO team. They immediately sprang into action by sending crews on site within hours of first contact. From that point forward they handled everything. They started in on remediation, worked with my insurance and even recommended contractors for the repairs. They were very effective in communicating with me throughout the process. Their prices were very reasonable. Most importantly, they cared about me, my family and our situation. If you need restoration services do not hesitate to contact this SERVPRO team!

My basement flooded out from a malfunctioning sump pump after a lengthy weekend of rain. Not fun to walk downstairs to a pool in your basement and feel helpless with what to do. I'm so glad I called Mike and team from SERVPRO Germantown. They were extremely understanding of our situation, worked quickly and diligently to extract the water from our basement all along keeping us update of their progress and estimated costs. They worked with our insurance company and handled all the red tape parts of this process that make things extremely uncomfortable and stressful. These guys were very professional from start to finish and I would highly recommend them to anyone that has a similar unfortunate situation like ours.

They were professional and were so kind. I was overwhelmed by their sympathy for my crisis/loss. The guys locked up my house when they left and sent me a text telling me they were done. I am very happy with the level of service I received.

Great company, everything I needed was done neatly and in a timely fashion! Would recommend to anyone.

Excellent customer service, they do a lot for the community and great to work with. Very hard workers

The heavy rains caused the roof in my office to leak and rain inside my office! The guys came right over and helped remove my desk, cover my other items, and start drying it out! I can't thank them enough for how quickly they came to help.

Great job by SERVPRO of Germantown removing mold from our attic.  Kristen Carroll was very helpful in analyzing the mold report and cleaning protocol.

I had SERVPRO come in and perform a commercial clean of my business and they exceeded my expectations.

Joe & TJ were professional and were so kind and I was overwhelmed by their sympathy for my loss

They guys who came out did a great job. 5 star service!

We discovered we had a mold problem after a recent flooding and SERVPRO came out and helped us take care of it. Awesome company, thank you so much!

SERVPRO did a great job helping me get my mold problem under control. Thank you!

After a bad summer storm, our home had some leaks from the roof. SERVPRO came out quick to help us clean up the water. Great, prompt service.

They helped make my business look brand new with how thoroughly they cleaned. Will be recommending SERVPRO to other business owners.

The team at SERVPRO came to help fix my damage after the recent heavy storm. They were very helpful and did an excellent job.

I needed help cleaning up my apartment complex before the new tenants started their lease. I called SERVPRO and they came out and helped me get these apartments clean very fast! Thank you!

The group that came out to my house showed an exceptional level of professionalism and knowledge about their craft. I will be recommending SERVPRO in the future!

I was so appreciative of how quickly SERVPRO responded to my call when my basement flooded. They had their emergency team out to help me in record time. I could not be happier with the level of service I received.

Great experience with the SERVPRO team. They were on time, professional and very well informed about the services they supplied for me. I will definitely be using this company in the future.

Excellent service, very pleased!!!

Couldn't be happier with the service provided!

Very polite staff. They did a thorough job and checked to make sure there would be no more mold after the job was finished. The equipment used appeared to be very reliable and heavy duty. I am very happy with the service I received!

Outstanding service and responsiveness by the team that came out to service my house!

The crew was very prompt, professional and extremely knowledgeable while performing the task at hand. 

Mike McGrory came out to my home shortly after a kitchen fire.  He explained everything that needed to be done and his crew was able to complete the work in just 5 days, 1 day earlier than projected.  

I would highly recommend Mike and his team to anyone that has a home emergency requiring clean up.

Mrs. Dean scores SERVPRO of Germantown, Pennypack/Bustleton and Upper Bucks as 10s across the board on the Certificate of Satisfaction for water damage services on 6/28/18 in Quakertown.

I would definitely use SERVPRO in the future if I needed them again!

Great service, thank you!

Gentlemen were professional and helpful. Thank you!

SERVPRO Team,

Cannot thank you enough for all your hard work at my mother's house and mine. Your work is outstanding and your service is superior! Thank-you!

I am so amazed at the hard work and care received in the clean up process! All the men were great-thank you!